The hotel offers amenities for your comfortable stay and unforgettable experiences
Convenient Amenities
“The additional services such as email, scanning, and printing made my stay incredibly convenient and hassle-free.” view full review
Tailored Dining
“The dining options were adaptable to my preferences, and they even accommodated special requests without any fuss.” view full review
Safe Parking
“The secure parking gave me peace of mind, allowing me to focus on my stay without worrying about my vehicle.” view full review
Comfortable Room
“The room was well-equipped and cozy, providing a perfect retreat after a long day of activities.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Golf course
Squash
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Outdoor swimming pool
Sun loungers
Casino
Garden area
BBQ facilities
Leisure/ TV room
Sauna
Jacuzzi
Room features
Air conditioning
Heating
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Show more
Location
2 Stockenstrom Street,
Worcester,
South Africa,
Western Cape
Map view
2 Stockenstrom Street,
Worcester,
South Africa,
Western Cape
City landmarks
Robertson Rd
Worcester Museum
2.1
km
Roux Rd
Karoo Desert Garden
2.1
km
Florian Park
Kleinplasie Living Open Air Museum
2.9
km
Museum
Kleinplasie
2.0
km
Mall
Mountain Mill Shopping Centre
2.2
km
108 Roux Rd
Karoo National Botanical Gardens
2.9
km
Nearby
Gallery
Worcester Gallery & Frames
580 m
Restaurants
Coffee at Gallery
300 m
3 Baring Street W
Teacup
350 m
21 Baring Street
Fowler's Grill
500 m
48 Church Street
McDonald's Worcester
440 m
Cnr High & Fairbarn Streets
The Hussar Grill Worcester
500 m
29 Baring Street
Cafe Hugo
430 m
72 High Street Shop 13
Wimpy
420 m
63C High Street
Debonaires Pizza
410 m
24 High Street
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Friendly staff
Quiet location
Cramped rooms
Repetitive dining
6.6/10
Nice
Rooms
5.0
Location
5.5
Service
7.9
Dining
5.0
Guest reviews
6.6/10
based on 20 reviews
7.4
7.4/10 based on 239 reviews
Martin
United Kingdom,
January
2025
8.0/10
I recently stayed at this hotel and it had a few nice aspects, like friendly staff and a quiet location. However, I found the rooms to be a bit cramped and the dining experience left something to be desired. Overall, while there are pros to this hotel, it's not without its shortcomings.
Rooms
5.0
The room I had was quite cramped, with a patio door leading to a narrow lane and no view to speak of. It was functional but not spacious at all.
Service
9.0
The staff were exceptionally friendly and polite, always ready to help regardless of the time, which really stood out for me.
Location
6.0
The hotel is situated in a quiet street, but it is a bit downtown, making access to some areas convenient yet very close to where staff enter and exit.
Dining
5.0
Dining was quite repetitive, with the same options every day, which felt a bit boring. There were some homemade jams, but overall it was not memorable.
Facilities
6.0
I didn’t get to experience many of the facilities but noticed they were decent, yet nothing extraordinary stood out.
Friendly staff
Cramped rooms
Jessica
United Kingdom,
December
2024
5.0/10
I had a mixed experience at this hotel. While the staff was friendly and helpful, the rooms left much to be desired with their cramped setup and lack of any real view. The location was decent, close to Fairy Glen nature reserve, but overall, I wouldn't recommend it due to the not-so-great room situation.
Rooms
5.0
The room felt quite cramped and had a musty smell, with no real view at all. It had tiny windows and a patio door that led to a narrow lane, making it feel really claustrophobic.
Service
7.0
The staff was polite and helpful overall, always willing to assist, but I did have a less-than-satisfactory experience with cancellations as they directed me to handle it online.
Location
5.0
The hotel is located near Fairy Glen nature reserve, but the surroundings were a bit disappointing with noise from staff and being right next to a bottle store.
Dining
5.0
The dining experience was quite average, with the food served being the same every day and not particularly exciting.
Facilities
5.0
Facilities weren't impressive, adding to my dissatisfaction during the stay.
Evelyn
United Kingdom,
November
2024
7.6/10
I had a mixed experience at the hotel. On the plus side, the staff was friendly and very accommodating, and I appreciated the secure parking. However, the location felt a bit dodgy, and the rooms were cramped with no view. Still, I found the place to have decent value for money overall.
Rooms
5.0
The room felt quite cramped, with a patio door leading to a tiny lane surrounded by walls, offering absolutely no view. It was also a bit stuffy since the air was blowing right onto the top of the wardrobe.
Service
9.0
The staff were friendly and excellent during our stay, accommodating our changes with ease.
Location
5.0
The location felt a bit dodgy and lacked appeal, seeming to lead to the kitchen staff's entrance, which resulted in a lot of noise from staff interactions.
Dining
5.0
The dining options were fairly monotonous, with the same food served every day, which I found a bit boring compared to what I've experienced in other hotels.
Facilities
6.0
The facilities were okay, but nothing really stood out as luxurious or modern.
Jade
United Kingdom,
November
2024
7.4/10
The hotel had a great atmosphere, with friendly staff and a clean, comfortable environment. The location was a bit quiet, which I appreciated, but it could feel somewhat isolated. While the dining options didn't quite meet my expectations, the facilities were decent. Overall, it's a good value, but not without its downsides.
Rooms
7.0
The rooms were well-appointed with everything I needed for a comfortable stay, including a good bed and a nice-sized table. However, they felt a bit claustrophobic at times.
Service
7.0
The staff was exceptionally friendly and polite, making me feel welcome. However, I faced some difficulties with cancellations as the staff couldn't assist and directed me to do it online.
Location
6.0
The hotel was in a quiet street downtown, which I liked, but I felt it didn't have much going for it in terms of nearby attractions.
Dining
5.0
The dining experience was decent, but I found some meals to be hard and dried out compared to similar hotels.
Facilities
7.0
The facilities were nice and compact, but nothing particularly stood out as exceptional.
Christina
United Kingdom,
November
2024
5.8/10
I had mixed feelings about my stay. While the hotel was neat and clean, the room felt cramped and had a strong musty smell. The staff was friendly and accommodating, which was a plus. Unfortunately, the dining options were somewhat boring and repetitive. The location was decent, being close to shops, but overall, I don’t think I would recommend this hotel.
Rooms
5.0
The room was neat and clean, but it was cramped and had a strong musty smell. The patio door led to a tiny lane with no real view.
Service
8.0
The staff was friendly, professional, and very accommodating. They were always willing to help.
Location
6.0
The location was decent, close to shops and the United Church, but overall didn't have much to offer.
Dining
5.0
The dining experience was quite boring, as the options were the same every day.
Facilities
5.0
Unfortunately, there wasn’t a lot in terms of facilities that stood out during my stay.
Sebastian
United Kingdom,
November
2024
5.6/10
The hotel has a nice compact and relaxing atmosphere, and the service was friendly and accommodating during my stay. However, the room I was given felt a bit claustrophobic due to its small windows and lack of view. The location left much to be desired, and I think they could improve on the dining options as they were quite repetitive.
Rooms
5.0
The room I stayed in had two tiny windows and felt a bit claustrophobic. It was spacious overall, but I was offered a room with a stained patio that was far too low off the ground, which was disappointing.
Service
7.0
The service was generally friendly and accommodating, especially when I changed my stay to include my husband. However, they could have been more helpful with the cancellation process.
Location
5.0
The location was not ideal; it felt like it led to the kitchen, and there was some noise from the staff. While it was near the United Church where I attended a wedding, overall, it has nothing going for it.
Dining
6.0
The dining options were good compared to similar hotels, but unfortunately, the menu was the same every day, which got quite boring.
Facilities
6.0
The facilities were decent, but nothing exceptional stood out during my stay.
Andrew
United Kingdom,
October
2024
5.0/10
I had a bit of a mixed experience at this hotel. On the plus side, the secure parking was a definite plus, and the staff was generally friendly. However, the room was quite cramped with a strong musty smell, and the overall cleanliness left something to be desired. The location wasn't great either, feeling a bit off and not up to standard.
Rooms
5.0
The room was cramped and had a strong musty smell, making it feel a bit claustrophobic. Additionally, the two tiny windows offered no view at all.
Service
6.0
The staff was generally friendly, but there were issues with capturing bookings and payments, which was not ideal.
Location
5.0
The location felt a bit off and lacking charm, with nothing notable nearby.
Dining
5.0
The dining options were rather limited and repetitive, which made meals less enjoyable.
Facilities
5.0
I appreciated the secure car park, but the overall amenities felt lacking and not up to par.
Secure parking
Musty smell
John
United Kingdom,
October
2024
7.8/10
I had a mixed experience at the hotel. The friendly staff definitely made my stay more pleasant and accommodating when I needed to extend my husband's stay. However, the room was quite cramped, with a patio door leading to a tiny lane that offered no view at all, which was really disappointing considering the price I paid for one night.
Rooms
5.0
The room was rather cramped, with a small patio that had zero view and felt like more of a passage than a relaxing space.
Service
9.0
To my surprise, the staff was friendly and accommodating, helping us when we changed our plans.
Location
5.0
The location felt a bit dodgy and wasn't great overall, lacking any real charm.
Dining
6.0
The dining options were decent but quite repetitive; the same meals every day got a bit boring.
Facilities
5.0
Facilities were fairly standard, nothing luxurious stood out but they met basic expectations.
Ava
United Kingdom,
October
2024
8.6/10
The hotel had some positives, like the friendly staff and decent service. However, the rooms felt a bit cramped, especially the courtyard one, and the location wasn't very appealing, which affected my overall experience. The dining options were also quite repetitive, which was disappointing. Overall, it was okay, but not somewhere I'd recommend.
Rooms
6.0
The rooms were well-appointed but the courtyard room I stayed in was cramped and had no view.
Service
8.0
The staff was welcoming and accommodating, which made a difference during my stay.
Location
5.0
The location wasn't ideal; it felt disconnected from the vibrant parts of Worcester.
Dining
5.0
The dining options were rather boring and repetitive, offering the same meals every day.
Facilities
5.0
Facilities were basic and didn't really stand out during my stay.
Molly
United Kingdom,
September
2024
6.6/10
I had quite a mixed experience at this hotel. The location is convenient, being close to Fairy Glen nature reserve and other attractions. The staff was friendly and accommodating, which was a plus for my stay. However, I was not impressed with the dining options as they felt repetitive and somewhat lacking in quality. The rooms needed some cleaning upon arrival, too.
Rooms
7.0
The room was decent, though it needed some cleaning as it was offered to me last minute. It had a nice patio and jacuzzi, which was a highlight.
Service
9.0
The staff was very friendly and accommodating, especially when I needed to adjust my booking at the last minute.
Location
6.0
The hotel is in a convenient location, close to many attractions in Worcester, including Fairy Glen nature reserve. Though, the area itself felt a bit dodgy at times.
Dining
5.0
The dining experience was rather disappointing, with the same options served every day and some dishes being hard and dried out.
Facilities
7.0
The hotel has decent facilities, but nothing stood out as exceptional.
Ava
United Kingdom,
September
2024
6.4/10
My stay at this hotel left me a bit disappointed. The location was nice and quiet, but I faced issues with the rooms, which didn’t feel like they were worth the price. The staff was friendly and very accommodating, which is a definite plus. However, the dining could definitely use some improvements too—everything felt kind of repetitive.
Rooms
5.0
The setup of the rooms was really disappointing, especially considering the price I paid for one night. The amenities didn't match the cost, and the air conditioning blew directly onto the top of the wardrobe, which was odd.
Service
9.0
The staff was very pleasant and friendly, always ready to help with anything I needed. I appreciated the attentive service during my stay.
Location
7.0
The hotel is in a quiet street, but it's a bit downtown. While it has its charm, it also seemed like hotel staff were frequently passing through, which was a little distracting.
Dining
5.0
The dining experience was quite boring; the food was the same every day and lacked variety. It would have been better to have more exciting options.
Facilities
6.0
While the facilities were okay, they didn’t impress me much and felt somewhat outdated.
Stella
United Kingdom,
August
2024
8.4/10
My stay at the hotel had its ups and downs. While the location offered some convenience, I found the rooms to be quite cramped and musty, which was disappointing. The service was friendly and accommodating, which added a nice touch to the experience. However, the dining options were somewhat lackluster, as the same food was served daily, making it a bit boring. Overall, while I appreciated the friendly staff, the room conditions and dining could use some improvement.
Rooms
5.0
The room felt cramped with two tiny windows, and there was a strong musty smell that made it unpleasant. The patio door led to a tiny lane with no view, making the overall experience quite claustrophobic.
Service
9.0
The staff was friendly and super helpful throughout my stay, assisting with changes to my booking without any issues.
Location
7.0
The location was a bit downtown on a quiet street, which was convenient, but being next to the kitchen meant noise from staff interactions, which was a bit distracting.
Dining
5.0
Dining was decent but repetitive, with the same options every day. It could use more variety to make it more enjoyable.
Facilities
6.0
The facilities were basic, and nothing stood out as exceptional during my stay, which left me wanting more.
Alex
United Kingdom,
August
2024
5.2/10
The hotel has some good points like friendly staff and a nice location near the wedding venue, but overall, it did not meet my expectations, especially considering the cramped rooms with a musty smell. The dining options were also rather repetitive and unexciting, which was a letdown for the price we paid.
Rooms
5.0
The rooms were cramped and had a strong musty smell, making the stay feel claustrophobic. The small patio led to an even smaller lane with no view, which was disappointing.
Service
9.0
The service was friendly and professional, showcasing the hospitality Worcester is known for. The staff were always willing to assist and met my expectations.
Location
5.0
The location was conveniently near the United Church where we attended a wedding, but the setup felt awkward with staff constantly walking through.
Dining
5.0
The dining experience was decent but quite boring, as the same food was served every day. I expected more variety.
Facilities
5.0
While the facilities existed, they didn't feel up to standard, which added to my overall disappointment with the property.
Emerson
United Kingdom,
August
2024
6.0/10
I had a mixed experience at this hotel. The location is fairly quiet and compact, making it a nice retreat, but it felt a bit too far from any real attractions. The rooms were somewhat dated, but I was pleasantly surprised by the cleanliness of the linens. The service was friendly, though there were some hiccups with bookings. Overall, I think it could offer better value for money considering the areas for improvement.
Rooms
7.0
The rooms felt a bit dated, but I was surprised by how clean and fresh the linens were, which was a nice touch for my wife.
Service
6.0
The service was friendly and helpful, but they seemed to have some trouble with managing bookings and preparing meals, like their omelet.
Location
5.0
The hotel is in a quiet area, which is nice for relaxation, but it's a bit downtown and doesn’t have much surrounding it.
Dining
5.0
The dining options were decent compared to some similar hotels, but the food could be better, as some dishes were hard and dried out.
Facilities
6.0
Facilities were okay, but nothing stood out as exceptional.
Georgia
United Kingdom,
August
2024
7.2/10
My stay at the hotel had a few ups and downs. The location was decent, being close to several attractions in Worcester, and the friendly staff really made me feel welcomed. However, I found the room pricing to be quite high compared to the standard amenities offered, which left me feeling a bit let down. Overall, there were positives but also some areas for improvement.
Rooms
6.0
The room was very standard and didn't quite justify the price I paid for one night's stay. I was offered a 'jacuzzi' room, but it wasn’t ready when I arrived, and I felt the standard room lacked luxury.
Service
7.0
The staff was really polite and friendly, but there were some issues with how they managed bookings and payments, which was a bit frustrating.
Location
8.0
The hotel is conveniently located close to many attractions in Worcester, including Fairy Glen nature reserve, which is a nice bonus.
Dining
5.0
While the dining was comprehensive, the options felt repetitive and quite boring as the menu remained the same every day.
Facilities
6.0
The facilities were okay, but nothing stood out as exceptional. They definitely need to enhance the overall experience for guests.
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